Infrastructure

At BNSF, the Infrastructure team is challenged every day with keeping our extensive IT infrastructure highly available. We create, maintain, and enhance architecture, security, tools, information, data centers, and so much more.

Mainframe 5 IBM Mainframes 7,943 MIPS 9 TB Disk 24M Transactions/day

Mid-Tier Hardware 1200 Servers UNIX/WinXX 332 TB of Disk

Desktop/Laptop 22,000 Workstations and Printers 4,000 Mobile Devices 38,000 Mailboxes

Interested? Look below for more information!

Our Infrastructure area consists of:

Data Resource Management

The key to successfully managing our business is to understand and to be able to interpret massive amounts of information. This requires a knowledgeable staff modeling data, designing, and supporting our database systems across the mainframe, mid-tier, and data warehouse environments.

• Mainframe DBA

  • Responsible for the implementation, maintenance and repair of the Mainframe databases. Provide on call support. Provide support to applications development; manage multiple priorities.

  • Basic Skills

    Database design and management concepts, working experience in Z/OS JCL, Procs, DB2 Z/OS V8, V9, SQL, Erwin Data Modeler, ISPF, IOF, IMS DC, CICS, proficiency in BMC DB2 Utilities, Cobol, Natural, MQ Workflow, File Manager, Spufi.

• Data Modeler

  • Responsible for creating physical data models to build an inventory of data assets. Design and maintain the logical and physical designs and models of the operational data store (ODS) in response to requests from the application development team. Participate closely with application development teams as requested during requirements gathering and analysis.

  • Basic Skills

    Data modeling concepts (Conceptual, Logical, and Physical Models), proficient in use of Erwin Data Modeler tools, knowledge of various DBMS differences, controls, and restrictions, Facilitation skills, Interviewing skills, Metadata management, SPF, Spufi, TSO, Access DB, BMC Catlg Manager, Visio, Dreamweaver, TeamSite, excellent Communication skills.

• Teradata DBA

  • Responsible for the implementation, maintenance and performance of the Data Warehouse.

  • Basic Skills

    Data Warehouse design and management concepts, working experience in Teradata architecture, physical design concepts, primary indexes, TASM utilities, Erwin Data Modeler, Security Analysis, File Manager, Spufi, Informatica, SAP BW.

• Mid-Tier DBA

  • Advises on and maintains simple to complex database designs, usage, and performance to support the distributed application development and database environment.

  • Basic Skills

    Administration experience in one or more database technologies — DB2 LUW, Oracle, SQL Server, Informatica, GIS, xkoto gridscale, and Guardium. Proficiency in utilizing database tools (ex. Quest, IBM etc.), SQL query tuning, and coding Unix scripts as necessary. Prior application development (java, .net, COBOL etc.) experience preferred.

Security, Compliance & Continuity

Critical to any business is the security of its information, compliance to ensure it is met, and plans when there are disruptions or disasters.

• Enterprise Security

  • Ensure the security, integrity, and availability of information while maintaining an environment conducive to sharing information for business purposes.

  • Basic Skills

    IP networking and computer security, Public Key Infrastructure (PKI), Information security risk assessments, Vulnerability testing and source code auditing experience, Intrusion detection, Computer forensic investigations, Evidence preservation, Data encryption, Data transmission encryption, Securing web applications, Firewall management, Spam filtering and blocking, VPN implementation, Project Management.

• Compliance
  • Ensure compliance with existing processes, improve existing process, and implement new processes to add value to the daily work experience at BNSF.
• BIA/Business Continuity/Disaster Recovery
  • Ensure timely resumption of critical business processes throughout the enterprise following disruption or disaster. Measure and quantify the impact of loss based upon operational, safety, and financial factors through the business impact analysis (BIA) process. Ensure business continuity plans are tested using the best method for the department.

Imaging and Records Management

Managing all of the company’s images, videos, and documents provides its own challenges — how should it be organized, how long it should be kept, is it readily available, who should have access, who “owns” it? With systems, services, and tools, this group assists the BNSF community in providing tools that allow them to input, manage, and search for their contents.

• Records Information Management
  • Responsible for FileNet and SharePoint administration and implementation and the other systems that help manage the Enterprise Content of BNSF Railway. Provide systems and services that assist the BNSF community in providing tools that allow them to input, manage, and search for their corporate content.

Emerging Technologies & Architectures

Interested in finding that next technology solution to enable business value? This team is integral to that process — leading the efforts of defining the architecture, providing quality assurance, and managing user access to our systems.

• Architecture

  • Ensure that BNSF has the right technologies and applications in place to support the strategic business objectives. Lead technology evaluations and proof-of-concept initiatives. Develop and maintain a multi-year technology roadmap for BNSF.

  • Basic Skills

    The successful architect has a broad understanding of the Information Technology space as well as an understanding of the rail transportation business. Key technology areas include: application development languages, application server platforms, server mobile application delivery, web portals, services oriented architecture, event driven architecture, desktop platform, server platform, virtualization, cloud computing, and advanced computing architectures. The ability to take disparate information from many different sources and distill it down into a business oriented strategy is also important.

• Application Quality Assurance
  • Do you love to challenge the status quo? Do you want variety every day? Would you like a career where your work is valued? Then the Test Team needs you. Testing isn't just about seeing if something works as expected. Testing is tinkering under the hood and finding all the ways that it will break. Testing requires a mindset that can quickly find flaws in design, in logic and in processes before an application goes live. Testing is also about supporting the needs of our customers and our fellow employees for defect free, high-quality applications that make their work easier. Testing is about helping a very large TS organization create and maintain such worry-free applications. If you have a detail-oriented mind that challenges everything and have a nose for defects...then we want you! We test leading-edge technology and mission critical applications on Mainframe, web, and .net for our customers in a fast-paced, challenging environment. Finding defects is our job.
• Identity & Access Management

  • Identity & Access Management (IAM) combines policies, processes, and technologies to manage digital identities and specify how they are used to access resources. IAM provides web tools to the BNSF community to provide self service access requests and approvals as well as the ability to manage access rights to web sites for employees, customers, and partners. In addition, through the use of tools such as LDAP (Global Directory), the IAM team provides reliable and analytical information about the Enterprise user community to ensure secured access to our business applications.

  • Basic Skills

    Avaya Interaction Center Experience, Avaya OA, Avaya PBX, Java Development, OO concepts and design patterns, DB2 or other relational databases, Intervoice IVR Experience, LDAP, WebSphere 6x, Rational Software Development Platform, DB2 8x, Web Services, .NET Development, SDLC, Version Control Tool (MKS/CVS), SPML, SAML, Federated Identity, Solaris 9x, Sun Portal Server, Knowledge of and/or experience with IAM infrastructure, Sun Identity Manager 6x\7x, Sun Directory Server 5x, Sun Access Manager 6x\7x.

Enterprise Operations

Enterprise Operations is an integrated team of technical groups that provide direct support of Technology Services mission critical systems. The operations center strives to reduce the duration and impact of outages or proactively prevent outages before they occur. The operations center provides 24/7 telephone support for desktop and laptops, network, security, alarm monitoring, application availability, and data center operations. Operations specialists monitor and manage day-to-day troubleshooting and corrective action for issues that can occur at over 700 geographically dispersed sites.

The Operations Center exercises control over critical situations and provides ongoing communications and problem status updates. Procedures are in place to immediately contact technicians to remedy problems or, if necessary, to escalate the issues to appropriate personnel. Problem Management processes are in place to categorize the severity level of all issues and to track issues through root cause and final resolution.

Operations services administers the Change Advisory Board and coordinates the Change Management process through automated software. Changes are categorized and reviewed for impact to facilitate scheduling and coordination of outage windows and change activities.

Supplier Management

Multiple suppliers provide services to assist in managing our computer systems. This function drives for collaboration to create a single cohesive team in the most efficient and cost effective way.