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For additional help with the CRP tool, call 888-428-BNSF (2673), option 4, 1 (available 24/7) or email eBizHelp@bnsf.com.
To access the Customized Rate Profile tool, just go to BNSF.com and log in with your user name and password. If you don’t have a bnsf.com login id, you’ll need to register. Once logged in, go to the Pricing tab and click on Customized Rate Profile. On the Customized Rate Profile Home page, go under Your Pricing Reports, Carload and click Create New Carload Report. Now you’re ready to create your customized rate report.
Here’s a quick overview of this handy tool. Customized Rate Profile on BNSF.com is a tool that generates customized reports that let you manage and analyze all the rates, for the commodities you ship, and the shipping lanes you use the most. From the Home page, you indicate that you’re creating a new report. Or, if you’re returning to the tool and want to access or edit information you’ve already created, you’ll see it listed under Existing Searches. Need help? You’ll find a link to contact information at the bottom of the screen. That’s the Home page, now let’s take a quick look at the main Carload Report page. From this page, you can get back to the Home page, read Frequently Asked Questions or watch the Carload Demo. If you’re going to import the information needed to generate your reports from Excel, click on Excel Options. For your convenience, the areas in which you enter information feature either drop-down menus… Or type-ahead capability. Each set of search criteria you enter for Pricing Option, Price Authority, Shipping Lane, Commodity and Effective Date Range constitutes an individual Search. Your Customized Rate report will include information from one or more Searches. If you want to add another Search to your report, click Add to Report. A Report can contain up to 50 Searches. If you have more Searches to enter, you will have to create a new Report. To clear all fields, click Reset Form. You’ll see all your current Searches here under Existing Carload Searches. Show or hide them using the arrows. When you’ve entered all the Searches you want reflected in your customized report, you can click Save… …to simply save the report so you can return to it later, or click Run Now… which will generate your report and send it to you via email in Excel format. That’s the quick overview. For more detailed information on creating Customized Rate reports, see the other demo videos provided on the Home page.