BNSF Investors Contacts

Linda Hurt Vice President, Investor Relations	(817) 352-6452
Mark Bracker Director, Investor Relations	(817) 352-4813
Sue Rombach Shareholder Representative	(817) 352-6861
Investor Relations Comments or Questions 2500 Lou Menk Drive, 2nd Floor Ft. Worth, TX 76131-2828	investor.relations@bnsf.com
Investor Relations Toll Free Voicemail	(800) 795-2673 Option 2, then Option 3
Shareholder Services You are encouraged to contact our transfer agent, Computershare, directly at (800) 526-5678 for questions regarding your account or any of the shareholder services listed below: Change in certificate registration Dividend Reinvestment Service Change of mailing address Lost or stolen certificates Replacement of dividend checks Direct deposit of dividends Replacement of Form 1099-DIV

Report railroad emergencies: BNSF Resource Protection Team (800.832.5452)
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