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Ag Operations & Equipment Management Staff
To submit a Covered Hopper Equipment Request for loading
Grain or Grain Products, please send your Fax Request to: 817-234-7082.
Print & FAX "Request for Equipment" Forms
For Agricultural Operations Assistance, please call this number. Touch the prompts as noted below for the assistance and the geographical location you desire. 817-234-7082.
Shuttles
- Domestic Efficiency - Large Units
Prompts for 1-800-234-9396 phone number: |
|
Touch
Prompt
options for
1-800-234-9396
|
North
(WA, ID, MT, ND, MN, SD)
|
South
(NE, IL,MO,KS,OK,TX,
NM,AZ,CA, IA, CO)
|
| Shuttles:
Loaded |
2,
1
|
2,
2
|
| Shuttles:
Empties |
1,
1
|
1,
2
|
| DET/Units*
Empties |
1, 3 |
| DET/Units*
Loads |
2,
3
|
Permit
Numbers,
Ship Short,
Embargoes, Billing |
5
|
|
Singles
- Small Units 26/27cars
Prompts for 1-800-234-9396 phone number: |
|
Touch
Prompt
options for
1-800-234-9396
|
North
(N.CAL,ID,MT,MN,
ND,OR,SD,WA,WI,WY)
|
South
(S.CAL,CO,IA,KS,
MN,NE,AZ,IL,KS,LA,
NM,OK,TN,TX)
|
| Singles |
3,
2
|
3,
3
|
| Small
Units 26/27 |
1, 3 |
Permit
Numbers,
Ship Short,
Embargoes, Billing |
5
|
|
|
BNSF
network callers please use
8-593-6000
with the same prompts displayed above
|
Ag Operations Team Members:
| Daryl
Anderson |
Mike
Garrison |
Grover
Smith |
| Renee'
Bialas |
Natalie
Harris |
Jeffrey
Smith |
| Kendra
Chandler |
Dave
Hibner |
Larry Smith |
| Mary
Ann Criswell |
Mike
Hooten |
Mark
W. Stevens |
|
Susan
Crone
|
Shari
Merrill |
Kevin
Thomas |
| Doris
Daniels |
Royce
McMahan |
Roger
Walton |
| Fritz
Doll |
Julie
Ness-Roza |
Mark
Williams |
|
Ag Operations Team Leaders:
| Name |
Title |
Phone (817)
|
Fax (817)
|
| Ag Operations |
| Brant
Ring |
General
Director |
593-6001
|
234-7082
|
| Scot
Stoa |
Director |
593-6003 |
234-7082 |
| Diana Hill |
Director |
593-6002 |
234-7082 |
| Chris
Williamson |
Manager |
593-6150 |
234-7082 |
| Ag Equipment |
| Jock Luckett |
Manager,
Operations Logistics Fleet Mgmt. |
867-6187
|
352-7118
|
Phone numbers for questions regarding:
| Waybilling |
888/428-2673 |
(option 3,3) |
| Freight
Bills |
888/428-2673 |
(option 3,3) |
| eBusiness/EDI |
888/428-2673 |
(option 4,1) |
| Demurrage |
888/428-2673 |
(option
3,3) |
| Diversions |
888/428-2673 |
(option
3,2) |
Customer
Service Issues
Bad Orders, Rejects,
Respots, Releases |
888/428-2673 |
800/234-0366
(fax) |
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