BNSF's Guaranteed On-Time Intermodal Product

It's on time or it's on us!®

BNSF offers a 100% on-time guarantee for intermodal shipments.

You have the option to purchase an on-time guarantee for the P (Premium) service level in the lanes listed below. If for some reason BNSF fails to meet the current and/or agreed-to schedule in the Guaranteed lanes, you will receive a full refund upon submitting the claim form.

The Guaranteed product is available in the following lanes:

Alliance to Chicago

Alliance to San Bernardino

Alliance to Stockton

Chicago to Alliance

Chicago to Denver

Chicago to Phoenix

Chicago to Portland

Chicago to San Bernardino

Chicago to South Seattle

Chicago to Stockton

Denver to Chicago

Kansas City to San Bernardino

Kansas City to Stockton

Phoenix to Chicago

Portland to Chicago

Portland to St. Paul

San Bernardino to Alliance

San Bernardino to Chicago

San Bernardino to Kansas City

South Seattle to Chicago

South Seattle to St. Paul

Stockton to Alliance

Stockton to Chicago

Stockton to Kansas City

St. Paul to Portland

St. Paul to South Seattle

We are committed to providing you 100% on time guaranteed service. For more information on the Guaranteed product, see the Guaranteed Terms and Conditions or the Guaranteed Claim Form.

If you have questions, please contact your BNSF Marketing Representative or send an e-mail to intermodal@bnsf.com.

Also See...

BNSF Mexico
Economic Development
Fuel Surcharge
Glossary
How Intermodal Works
Load & Ride Solutions
Rules & Policies Guide
Service Schedules