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News Release

BNSF Recognized by Toyota Logistics Services for Excellence in Quality Performance

FORT WORTH, Texas, April 5, 2010:

BNSF Railway has been recognized by Toyota Logistics Services for Excellence in Quality Performance in 2009. BNSF received this award based on its ability to provide Toyota with superior quality transportation and damage-free delivery.

BNSF has received several awards from Toyota Logistics Services in the past including the Logistics Excellence Award for Railroad Customer Service and Excellence in On-Time Performance.

"We are honored to again be recognized by Toyota for exceptional quality performance," said Marc Allen, assistant vice president, Automotive Marketing. "BNSF places a high priority on ensuring every vehicle reaches its destination on time and damage-free."

During 2009, BNSF handled more than 165,000 Toyota, Lexus and Scion vehicles throughout the United States and Canada. BNSF continues to lead the rail industry in low damage and delivered 99.8 percent Toyota vehicles last year damage-free through our quality processes at our automotive facilities as well as our train handling procedures.

About BNSF

BNSF Railway is one of North America's leading freight transportation companies operating on 32,000 route miles of track in 28 states and two Canadian provinces. BNSF is one of the top transporters of consumer goods, grain, industrial goods and low-sulfur coal that help feed, clothe, supply, and power American homes and businesses every day. BNSF and its employees have developed one of the most technologically advanced, and efficient railroads in the industry. And we are working continuously to improve the value of the safety, service, energy, and environmental benefits we provide to our customers and the communities we serve.

BNSF Headquarters
BNSF Railway Company
2650 Lou Menk Dr. 2nd Floor
Fort Worth, TX 76131-2830
P.O. Box 961057
Fort Worth, TX 76161-0057
Phone: (817) 352-1000

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