For interactive tracking 365 days a year, please use BNSF's Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673 and select option 4, then option 3.
Customer Support will maintain a limited staff on Christmas Eve and New Year's Eve until 6 p.m. Standard coverage will resume at 6 a.m. on the Tuesday following each holiday.
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.