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eBusiness Transactions

The following secured eBusiness tools are available for use as a qualified BNSF customer:

Customer Logistic Systems (CLS)

Customer Logistic Systems (CLS), lets you create reports with the information you would like to see. The reports provide real-time data about your shipments and information on complete trip plan. You can include filters, such as origin, destination, station, etc., to filter the information independent of report content. You can sort and subtotal by multiple fields and also get detailed equipment and shipment specific information.

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

Customized Reports

You may choose one or more reports tailored to your business needs from over 50 different report layouts. The reports provide real-time event status and can be set up in text format for viewing and printing or in comma-delimited format for importing directly into your favorite spreadsheet or database package. Criteria for the reports is defined by you and can include filters such as shipper, consignee, origin, destination, commodity, and equipment type. Offline event data is also available for all BNSF shipments.

To request a Customized Report or to convert an existing report to online access, contact your account representative or contact the Service and Support team at 888-428-2673.  For Intermodal reports you can contact Customer Solutions toll free at 888-428-2673 or 817-593-4803, or drop the Information Management team an email at: CSInfoMgmt@bnsf.com.

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

Equipment Request

BNSF has developed the second release of an internet option that will let you manage all parts of an equipment request for shipments that originate on BNSF using your internet browser. The new features and enhancements are listed below:

  • The first screen displayed to the user is the Summary page option to easily evaluate what next steps need to be taken for the day(s) or weeks to follow.
  • From the Summary page, the user can view the daily equipment request summary by clicking the group number link.
  • From the daily equipment request summary link, the user can click the equipment request number to view the details of the empty cars.
  • The Summary page now contains a new red diamond at the top of the page to link to the Main Menu.
  • A new link on the Summary page is the View Calendar piece. The user has the ability to review the equipment request counts for the previous week, the current week, and the next two weeks. Each calendar is for a specific commodity and equipment group at the facility that is currently being processed.
  • The Modify link from the Summary page will now let the user reduce an equipment request below the number of cars applied. This was built in for those customers who needed the ability to change their request(s) as business changes. Accurate demand lets BNSF allocate equipment more efficiently.
  • A Scorecard option has been added to the Main Menu page to provide information regarding both BNSF and customer performance regarding:
    • fill percentage of equipment placed vs. latest number requested
    • number of cars placed, released loaded, rejected, arriving in the destination terminal that did not get placed at the customer's facility
    • number of changes made to the equipment request
    • number of days advance notice of the request

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

eDemurrage

eDemurrage is a tool which the customer can see their current inventory of cars for a specific location, and also view the demurrage charges for a location as they accrue during the month. They have the facility to review and dispute the charges. They can also review the resolution of the disputes. Additionally, they can view the last 12 months worth of demurrage charges. Finally, if they have multiple locations, they can switch between the locations.

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

ePay

View your billing statements, at both a summary and detail level, and initiate payment - all using the same, secured online tool. Payments may be authorized for immediate funds transfer or for future payment using the payment scheduler. You can view a snapshot of your account(s) by status such as balance due bills or past due bills or view only those items in the Open Payables, Scheduled Payments or History screens. With ePay's sort feature, you choose the criteria for reviewing and auditing freight invoices.

Sign up today for 'view only' to access your bills by their current status or for 'full access' to access your bills and schedule payment online.

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

eStorage

Implementation of eStorage as an eCommerce solution at the BNSF occurred in September, 2001. This tool is designed to let you, the customer, monitor your equipment activity as it affects your storage bill. This includes providing the functionality of approving and disputing the storage charges online, in addition to the ability of guaranteeing your storage.

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

Shipping Instructions

BNSF's shipping instructions package lets you create and transmit bills of lading to BNSF with minimal data entry. Your company's repetitive waybill data and equipment inventory are stored on BNSF's server. All you have to do is select from the options presented on the shipping instructions screen. Once you have transmitted your shipping instruction to BNSF, just point and click to view the status of your document at BNSF.

To register for access, go to the Registration website and click on User Registration. You will be notified by email as to the status of your registration.

Switch and Release

You may now transmit instructions to BNSF for switching and releasing equipment. Switch and release instructions may include switching in and releasing loads or empties and performing special activities such as intraplant moves, weighing on your scale and return instructions. BNSF provides a list of equipment for each type of instruction from which you create the work order, by selecting specific cars or a group of cars.

To register for access, go to the Registration website and click on User Registration.
You will be notified by email as to the status of your registration.

For general help with eBusiness applications please call 888-428-2673 or send an email to Electronic.Commerce@bnsf.com

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