Health Advocate
Personal Health Advocate
Call to get help with navigating the health care system and medical coverage.
You, your spouse, dependent children, parents and parents-in-law are eligible to use Health Advocate free of charge and with complete confidentiality.
You will be assigned a Personal Health Advocate who can help you:
- Find the right doctors, hospitals, dentists and other leading health care providers anywhere in the country.
- Schedule appointments with providers including hard-to-reach specialists and arrange for specialized treatments and tests.
- Resolve insurance claims and assist with negotiating billing and payment arrangements.
- Deal with elder care and related health care issues facing your parents and parents-in-law.
- Get cost estimates for procedures to help you make informed decisions.
- Work with insurance companies to obtain appropriate approvals for needed services.
- Get answers to questions about tests, treatments and medications recommended or prescribed by your physician.
- Transfer of medical records, X-rays and lab results.
- Locate and research the newest treatments for a medical condition.
- ... and much more.
See a brief video
overview of Health Advocate's services for you and your family.
Contact Information
Toll-free 866-695-8622, 9 a.m. - 10 p.m. Central time Monday-Friday (messages taken after hours and weekends).
E-mail: answers@HealthAdvocate.com
Online information about available services: www.HealthAdvocate.com/bnsf




Choose a Social Network