Customer Tools - Contact Us

Problems with BNSF.com, online applications, automated voice services or EDI contact Technical Support as listed below.

Technical Support
	Email: eBizHelp@bnsf.com (Weekdays)
	Phone: 1-888-428-2673, option 4,1 (Available 24/7)

Other Tools & Support Contacts

For a guide on BNSF tools and ways to reach us, please visit the appropriate section below:

New customers please visit our "Prospective Customer" section to start shipping with BNSF.

For additional BNSF contact information, see "About BNSF / Contact Us"