TIPS Center

The primary task of the Technology and Information for Protection Solutions Team (TIPS) is to provide support to internal BNSF customers. TIPS is staffed by special agents, police dispatchers, and information officers. Officers in the TIPS Center control access to the Topeka BNSF offices, monitor intrusion and environmental alarms for BNSF facilities nationwide, and manage access control systems for many BNSF facilities.

The TIPS provides electronic investigative information to Resource Protection police officers through traditional police systems like the National Criminal Information Center (NCIC), through contracted public electronic databases, and BNSF proprietary databases.

TIPS officers maintain all Resource Protection Solutions Team databases which contain a wide variety of information, like; police reports, trespasser contacts, railcar and train inspections. These officers also support tracking systems for military movements, special passenger car movements, and the Strategic Transportation Asset Tracking (STAT) program for high-value shipments. The TIPS Center is utilized as a single point contact for internal and external customers seeking loss and damage information and assistance regarding rail shipments.

TIPS is constantly researching and developing new technology to enhance our ability to provide even better services, including digital video monitoring, the use of global positioning systems, and mapping to identify and analyse loss and damage trends.

Questions or comments to: rpsttipscenter@bnsf.com