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Exempt Retirees Contacts

Provider	Telephone	Website
Enrollment
The BNSF Benefits Center	877-451-2363	www.BNSF.mercerhrs.com
Healthcare
Aetna EPO, HDHP, BYO	800-826-2386	www.Aetna.com
Blue Cross Blue Shield PPO/BYO	888-399-5945	www.bcbsil.com
Cigna Indemnity	800-244-6224	www.cigna.com
Cigna Indemnity Medical Pre-certification	800-247-2790	www.cigna.com
Group Health Options HMO	888-901-4636	www.ghc.org
Kaiser HMO (California)	800-464-4000	www.kaiserpermanente.org
Kaiser HMO (Colorado)	800-632-9700	www.kaiserpermanente.org
Pacificare HMO (California)	800-624-8822	www.pacificare.com
Pharmacy
Caremark	800-378-7559	www.caremark.com
Employee Assistance Services
CORPHEALTH	800-383-2327
Retirement
BNSF Retirement Team	877-451-2363	www.bnsf.benecalc.com
T. Rowe Price 401(k)	800-922-9945	www.troweprice.com
Vanguard 401(k)	800-523-1188	www.vanguard.com
Vision
EyeMed	800-521-3605	www.eyemedvisioncare.com
Life Insurance
MetLife Life claims for retirees that don’t have an account with The BNSF Benefits and former Santa Fe Contributory Life	866-492-6983
BNSF Benefits Helpline
Toll Free	800-234-1283
Fort Worth	817-593-6400

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