BNSF Railway RailPASS Privacy Policy

“BNSF Railway”, “BNSF”, “we” and “our” refer to BNSF Railway, and “you” and “your” refer to you, the user of the BNSF RailPASS application.

BNSF Railway is firmly committed to protecting your privacy while visiting our Internet site. BNSF Railway is sensitive to privacy issues on the Internet and we believe it is important you know how we treat the information we receive about you.

Personal Information

In general, you can access RailPASS using your device, mobile device, without telling us who you are or revealing any information about yourself. Our Web servers collect the domain names, not the e-mail addresses, of visitors. This information is compiled to measure the number of visits, average time spent on the site, pages viewed, RailPASS application downloads, etc. BNSF Railway uses this information to measure the use of our site and RailPASS, and to improve its ease of use.

There are times, however, when we may need information from you, such as your name, driver’s license information, and other employer or company information (information that is essential for providing you access to a particular facility). You may also opt to enter your vehicle’s Vehicle Identification Number (VIN). We collect the following personal information when you access and use the RailPASS application: [Name, Phone Number, email address, Driver’s License Number, Driver’s License State]. This information is used only by us to allow you to access a facility using RailPASS, to respond to your inquiries and to access your specific account information. The amount of personal information you disclose to BNSF Railway should only be what is required for the service sought or inquiry you submit. It is never mandatory for you to answer any question, although the extent of your answers may limit the services and that BNSF Railway can offer you or the response BNSF Railway can provide.

BNSF may also collect your location information, including your current latitude and longitude, when you access RailPASS. We collect this information to help us understand how and where visitors are using our content and applications, to allow you access to a particular facility, and to help locate you in the event of an emergency at a BNSF facility using RailPASS.


There are various technologies, including "cookies," that can be used to give you tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Some pages within RailPASS (such as DLL) use cookies so we can better serve you when you access RailPASS. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and through the RailPASS application.


This Site and Mobile App is subject to the laws of the United States and the State of Texas. BNSF may disclose any personally identifiable information you provide without your permission when required by law, or with a good faith belief that such action is necessary to investigate crimes or protect against harmful or illegal activities with respect to BNSF, or RailPASS. Further, we may disclose personal information provided by you as part of any merger, sale, or other acquisition of some or all of our organization or its assets. This site is not intended for users under the age of 18 and BNSF does not knowingly solicit or collect personally identifiable information from children.

Links to Third Party Sites

When you click on links on our Site or Mobile App that take you to third-party websites, you will be subject to the third parties’ privacy policies. BNSF cannot and does not accept responsibility for the contents or actions of any third-party websites. BNSF encourages you to read the posted privacy statement of every site you visit, whether you are linking from our Site or browsing on your own.


BNSF reserves the right to modify or amend this Privacy Policy at any time by posting the revised privacy policy on the Site. Therefore, each time you access the Site, you should note the date this Privacy Policy was last modified. If you do not or cannot agree to the amended Privacy Policy, your only option is to stop all use and access of the Site and RailPASS application.


If you have questions about the information collected or want to change any information we have collected please contact:

Manager Intermodal Operations Technology


BNSF Railway Company