BNSF is addressing disruptions to service and operations in the Southern Plains following several rounds of severe weather. During the past few days, high winds and flash flooding have caused service interruptions at various times across the region. We experienced several track washouts last night, and into this morning, in east Texas, northeast Oklahoma and southwest Missouri.
Some trains are experiencing delays and extended transit times. BNSF operating teams are re-routing some traffic to minimize disruption as much as possible. Customers tracing their freight may notice nonstandard routings, locations and interchanges.
Additional heavy rainfall is expected, particularly in parts of Texas and along the Gulf Coast, during the next 48-72 hours. Flash flood watches and warnings remain in effect across much of the region. Crews are out conducting track repair work at flooded locations. We expect to have service fully restored on the Longview Subdivision, between Tenaha and Silsbee, Texas, this afternoon. An estimate for full service restoration on our Cherokee Subdivision, which runs between Springfield, Missouri and Tulsa, Oklahoma, is currently pending.
If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
As always, BNSF teams are working around the clock to restore normal operations as quickly as possible. We will continue to provide customers with further updates.