Dear BNSF Customer,
With the recent record-breaking weather events that have caused disruptions in parts of our network, I would like to take this time to give you an update on our service, progress and future plans. Please take a moment to watch this video where you'll hear more about our recovery efforts, as well as receive an overview of key initiatives taking place this year which benefit our agricultural customers.
Your business is important to us and we want to ensure our communications are an open dialogue. As always, we like to hear from you. Please feel free to reach out to me or anyone on my team regarding your feedback on our efforts to serve you in the best manner possible.
Thank you for your business and from all of us at BNSF, have a safe day.
BNSF Group Vice President, Agricultural Products