BNSF's Loading Origin Guarantees (LOGS) program is a guaranteed equipment supply and placement program for rail transportation of commodities shipped in certain BNSF owned or leased equipment types. Use the LOGS channel to access the LOGS program.
Use the LOGS channel to:
Bid to reserve use of a designated number of equipment types for a specific period of time.
Search for the car records associated with specific commodity permits by permit or car number.
View a printable version of the car records search by permit number results list.
View a detailed summary of each car record.
View a printable version of each detailed summary.
Send a car record detailed summary to a recipient by e-mail message.
View car details and failure reasons that describe why a LOGS contract was not honored.
View the detail of the permit record, including customer contact information, permit information, and order details.
View a printable version of each permit record detail.
Create a dispute for a charge and add comments to it.
View the details of any open disputes associated with a car.
Update an open dispute by adding comments to the dispute record.
View a printable version of any open disputes, including saved comments.
Search for the records associated with specific billing disputes by permit number.