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bnsf.com Tools

BNSF's secured tools help make transporting materials and finished goods more efficient and effective. With bnsf.com, you have the ability to trace shipments, pay your bills, and have daily or hourly reports sent to you with the status of your shipments.

BNSF Railway is ready to work for you. Browse the tabs below to learn more about the wide range of tools that can assist you in planning, managing and shipping your cargo.

If you do not have a bnsf.com login id, you will need to register to gain access to our secured tools. If you do have a login id, you can login now.

So you can plan your shipments more easily, BNSF has transit times, prices and other essential planning tools available online.

Prices

  • Price lookup for existing price authorities
  • Ability to request to publish new authorities

Rail Miles

  • Inquire about rail mileage for specific origin-destination pairs

BNSF offers a variety of convenient tools to help you ship your freight, including:

Railcar Equipment Request

  • Request BNSF carload equipment

Shipping Instructions

  • Electronically create a waybill that contains all movement information

Shipping Instructions Modifications (Diversions)

  • Waybill modification for intermodal and carload shipping instructions
  • Waybill error correction

Switch & Release

  • Release equipment from facility
  • Order equipment to facility for order in customers

Shipment monitoring helps make your equipment management easier and more productive.

Rail Central

  • Customized movement reports to meet your business needs

Track Your Shipment

  • Real-time movement information

Unit History

  • Receive up to 13 months trace information on a shipment

BNSF offers tools to assist you in managing your shipment, including:

Notifications

  • Subscribe via e-mail for updates and notices for various topics

Account Status

  • View, print and e-mail invoices
  • Authorize and initiate payments of invoices

eDemurrage

  • Review and dispute demurrage charges
  • Set up notifications of demurrage charges and dispute resolution

Intermodal Storage

  • Manage and guarantee any storage charges
  • Flexible payment options include Visa or MasterCard credit cards

EDI or Electronic Data Interchange is an electronic form of data transmission that uses standard document formats, known as transaction sets, to send and receive information between two computer systems. Since EDI allows for the transfer of information between partners with little or no human intervention, firms using EDI typically see lower administrative and material costs, as well as more timely and accurate information processing.

Connectivity

Customers have options for transmitting EDI to BNSF. Customers that have the ability to format their own EDI transaction sets can trade information directly with BNSF using File Transfer Protocol (FTP). For customers that do not have the capability to create their own EDI documents a Value Added Network (VAN) can assist in the creation and transmission of the EDI document. Since costs are associated with the use of a VAN, customers that are able to create their own EDI should consider transmitting directly to BNSF.

Implementation Guides

The following documents are in PDF format (Get Adobe® Reader®).

  • Intermodal Ramp Activity 322 (v.4010)
    Includes all information necessary for a railroad, terminal operation, port authority, or Intermodal ramp to communicate rail events (e.g. arrivals, departures), as well as terminal and Intermodal ramp activities (e.g.,"ingates" or "outgates"), to authorized parties to a shipment.
  • Shipment Information 404 (v.4010)
    Used to send bill of lading information to a railroad. It is the initial tender of the shipment, and can be used as notification of equipment release, as well as a legal bill of lading.
  • Freight Details and Invoice 410 (v.4010)
    Provides detailed information of the charges associated with a rail movement to the freight payer.
  • Payment Order / Remittance Advice 820 (v.4010)
    Contains the detail needed to perform cash application to the payee's accounts receivable system.

Our website makes it easy for you to conduct all your business with BNSF seamlessly in one place. Register at bnsf.com, under the Customer Login area, click Register. To register for bnsf.com, you'll need the following information:

  • Name
  • Title
  • Email address
  • Telephone number
  • Fax number
  • Company name
  • Company address

NOTE: Approval for website access can take 24-48 hours. A BNSF support representative will contact you to set up and train you on the tools and reports you need.

Your bnsf.com tools contact:
(Weekdays)
888-428-BNSF (2673), option 4, 1 (Available 24/7)

  • Try the new Carload Shipping Advisor Today
  • Are your locations rail-served
  • Shipment Management on Smart Phones
  • Mexico Shipping
  • Where to Ship
  • Carbon
  • BNSF Video Gallery
  • How Can I Ship
  • Wind Energy
  • Door to Door Transload
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