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Contact Us

Railroad emergencies
To report emergencies, grade crossing signal and gate malfunctions or anonymous crime tips

Local community
For community issues or concerns regarding BNSF Railway operations

New customers
For information about becoming a new BNSF Railway customer

Existing customers
For a step-by-step guide for doing business with BNSF and key contact information

Careers with BNSF
For information on employment opportunities and recruiting events

News media/public affairs
For corporate communications, regional media contacts and news releases

Government affairs
For contacts for federal, state and local officials and agencies

Suppliers
For accounts payable, sourcing and supply contacts and information

Real estate
For questions regarding the purchase, lease of, or access to BNSF real estate and any other property management issues

Asset disposition
BNSF disposes of its scrap and surplus equipment through auction at http://auctions.bnsf.com

BNSF Hotline
Employees, contractors, customers, vendors and members of the public can report concerns regarding ethics, integrity and legal compliance by calling 800-533-BNSF.

Comments or suggestions
Submit your ideas, comments or suggestions

BNSF Railway Corporate Headquarters
2650 Lou Menk Drive
Fort Worth, TX 76131-2830

Telephone Operator/Directory Assistance: 1-800-795-2673

BNSF at a Glance

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