Demurrage, Storage, and Extended Services (DSES)

Demurrage fees are applied to rail cars being held waiting to be loaded or unloaded while at origin or destination. These fees help railroads improve equipment utilization and maintain efficient networks. Reduced rail car dwell translates into faster, more reliable cycle times, and better service.

Tell us a little about what you are shipping to learn more about BNSF's demurrage, storage and extended services.

Ag Products

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays. Holidays as identified by BNSF are still excluded. Click here for the BNSF Demurrage Book Summary  or refer to BNSF Demurrage Book 6004-C  for complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

  • Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.
  • Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for unloading. Credits can only be used to offset debits on the car under which they were earned.
  • Chargeable Days are calculated by subtracting Credit Days from Debit Days.
  • Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per day.
  • Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

  • Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset Chargeable Days.
  • Chargeable Days for all cars will be billed at $150 per day.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

  • Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.
  • The BNSF Rail Central  online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.
  • The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool, login on the Customer Portal.
  • Read more to understand Key Measurements and Events 

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail:

Automobiles

How It Works

There are basically two different types of extended equipment use for traffic on BNSF Railway, vehicle and railcar storage.

Vehicle Storage

Automotive Storage free time and charges apply to the amount of time a motor vehicle remains at a BNSF automotive facility waiting to be picked up by a haul-away carrier. Notification occurs when BNSF advises the notify party that a motor vehicle is available. Vehicle storage charges are calculated using an averaging methodology once free time expires. Motor vehicles detained on a railcar will also incur a storage charge.

Railcar Storage Charges

These charges will accrue at $150 per day when motor vehicles are detained on a railcar if shipper's location or facility is at capacity.

Helpful Tips

At BNSF it's our goal to simplify all the details so you can focus on what's really important: your cargo.

Vehicle Storage Averaging Methodology

There is free time allotted for each vehicle. Free time is the time between when the motor vehicle is unloaded from a railcar and 12:01 a.m. following notification. However, there is no free time for vehicles trucked in/trucked out, or when railcars are detained or rejected due to a shipper's condition.

Vehicle storage is calculated on a system of credits and debits. Each vehicle receives three storage credits per motor vehicle after unloading it from the railcar. Storage debits or charges begin accruing the day after rail unloading at a rate of $5.00 per day, per motor vehicle and will continue monthly until the vehicle out gates from the facility.

Examples

Shipper moves 1,000 motor vehicles to a particular facility each month.

  1. Each vehicle remains (dwells) at the facility for two (2) days. 3,000 credits (1,000 vehicles x 3 credits) - 2,000 debits (1,000 vehicles x 2 debits) = 1,000 credits Since storage credits exceed debits, no storage charges would be assessed.
  2. Each vehicle remains (dwells) at the facility for four (4) days. 4,000 debits (1,000 vehicles x 4 debits) - 3,000 credits (1,000 vehicles x 3 credits) = 1,000 debits Since storage debits exceed credits, a storage charge of $5,000 (1,000 debits x $5) would be assessed.

Other Resources

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Billing

The shipper or payer of the transportation (freight) charges is responsible for payment of all storage charges. All storage charges are billed on the 10th for the previous month and invoices mailed to customers. Vehicle storage charges (debit/credit system) will accumulate for each facility and will not offset storage charges at other facilities. Excess credits from one month cannot be carried forward or used to offset charges in other months or at other facilities. Any billing issues can be addressed during the current month but no later than 30 days after the invoice date.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail:

Chemicals & Plastics

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays. Holidays as identified by BNSF are still excluded. Click here for the BNSF Demurrage Book Summary  or refer to BNSF Demurrage Book 6004-C  for complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

  • Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.
  • Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for unloading. Credits can only be used to offset debits on the car under which they were earned.
  • Chargeable Days are calculated by subtracting Credit Days from Debit Days.
  • Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per day.
  • Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

  • Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset Chargeable Days.
  • Chargeable Days for all cars will be billed at $150 per day.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

  • Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.
  • The BNSF Rail Central  online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.
  • The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool, login on the Customer Portal.
  • Read more to understand Key Measurements and Events 

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail:

Coal

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays. Holidays as identified by BNSF are still excluded. Click here for the BNSF Demurrage Book Summary  or refer to BNSF Demurrage Book 6004-C  for complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

  • Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.
  • Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for unloading. Credits can only be used to offset debits on the car under which they were earned.
  • Chargeable Days are calculated by subtracting Credit Days from Debit Days.
  • Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per day.
  • Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

  • Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset Chargeable Days.
  • Chargeable Days for all cars will be billed at $150 per day.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

  • Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.
  • The BNSF Rail Central  online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.
  • The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool, login on the Customer Portal.
  • Read more to understand Key Measurements and Events 

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail:

Construction & Forest Products

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays. Holidays as identified by BNSF are still excluded. Click here for the BNSF Demurrage Book Summary  or refer to BNSF Demurrage Book 6004-C  for complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

  • Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.
  • Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for unloading. Credits can only be used to offset debits on the car under which they were earned.
  • Chargeable Days are calculated by subtracting Credit Days from Debit Days.
  • Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per day.
  • Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

  • Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset Chargeable Days.
  • Chargeable Days for all cars will be billed at $150 per day.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

  • Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.
  • The BNSF Rail Central  online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.
  • The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool, login on the Customer Portal.
  • Read more to understand Key Measurements and Events 

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail:

Energy Products & Fuels

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays. Holidays as identified by BNSF are still excluded. Click here for the BNSF Demurrage Book Summary  or refer to BNSF Demurrage Book 6004-C  for complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

  • Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.
  • Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for unloading. Credits can only be used to offset debits on the car under which they were earned.
  • Chargeable Days are calculated by subtracting Credit Days from Debit Days.
  • Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per day.
  • Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

  • Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset Chargeable Days.
  • Chargeable Days for all cars will be billed at $150 per day.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

  • Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.
  • The BNSF Rail Central  online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.
  • The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool, login on the Customer Portal.
  • Read more to understand Key Measurements and Events 

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Contacts

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Food & Beverages

How It Works

BNSF calculates and bills demurrage fees using a debits and credits system to calculate Chargeable Days. Chargeable Days now include Sundays. Holidays as identified by BNSF are still excluded. Click here for the BNSF Demurrage Book Summary  or refer to BNSF Demurrage Book 6004-C  for complete terms and conditions. The rules and provisions contained in the BNSF Demurrage Book 6004-C are subject to modification or cancellation at any time and without prior notice. Any specific provisions take precedence over general provisions, unless otherwise stated.

Rail Controlled Equipment - Chargeable Day Calculations

  • Debit Days are calculated by adding both Yard Days (Constructive Placement) and Industry Days (Actual Placement). Yard Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement to the customer's facility. Yard Days begin from the first 12:01 AM after the later of Train Arrival or the Want Date (for empties), until ordered for placement at the customer's facility. Industry Days occur when rail-controlled cars are at a customer facility waiting to be released. Industry Days begin from the first 12:01 AM after the later of Actual Placement or Want Date, until released.
  • Credit Days are days allowed to load or unload rail controlled equipment and are used to offset Debit Days. For empty rail controlled cars, one (1) Credit Day per car will be allowed for loading, except for-Wheat, Durum, and Barley products which receive two (2) Credit Days. For loaded cars two (2) Credit Days will be allowed for unloading. Credits can only be used to offset debits on the car under which they were earned.
  • Chargeable Days are calculated by subtracting Credit Days from Debit Days.
  • Chargeable Days for Empty Cars waiting to be loaded will remain at $75 per day, except in Colorado, Wyoming, and the Bakken region where charges remain at $150 per day.
  • Chargeable Days for Loaded Cars waiting to be unloaded will be billed at $150 per day.

Private Controlled Equipment - Chargeable Day Calculations

  • Chargeable Days occur when, upon arrival at a BNSF serving yard, cars are not able to be ordered for placement at the customer's facility. Charges will begin at the first 12:01 AM after notification of arrival and will continue while held on railroad tracks, until order for placement is received. No Credit Days are allowed to offset Chargeable Days.
  • Chargeable Days for all cars will be billed at $150 per day.

Tariffs

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Helpful Tips

  • Customers should not order more rail cars than their facility can hold and need to manage their inbound pipeline. BNSF provides tools for customers to understand inbound car flows and accruing demurrage.
  • The BNSF Rail Central  online tool is available to manage the incoming flow of rail cars, to order and release, and to manage rail inventory.
  • The BNSF Customer Dwell Management Tool (CDMT) online tool is used to minimize dwell and demurrage charges. Occasionally customers may have questions or concerns relating to demurrage charges, and resolution to such may be initiated through CDMT. To access the tool, login on the Customer Portal.
  • Read more to understand Key Measurements and Events 

Customer Notifications

Get the latest customer notifications on extended equipment use and services.

Note: If there is a conflict between the content on this site and the applicable Tariff, the Tariff will prevail.

Billing

BNSF's goal is to turn cars as efficiently as possible, thus minimizing dwell and demurrage charges. The Customer Dwell Management Tool (CDMT) is an invaluable tool designed to assist in monitoring current inventory and minimizing car dwell and charges.

CMDT is a secured www.bnsf.com application and can assist with:

  • Current Inventory Status
  • Current Month Accruing Charges
  • Past Invoices
  • Invoice or Car inquiries and disputes

To access the tool, login on the Customer Portal.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail:

Intermodal

How It Works

Intermodal Storage free time and charges apply to equipment held at a BNSF facility from notification to out gate. Notification occurs when BNSF advises the notify party that the equipment is available. Storage charges begin accruing when free time expires. BNSF Intermodal facilities are tiered into two groups with specific free times and daily storage charges (see Helpful Tips).

Helpful Tips

At BNSF it's our goal to simplify all the details so you can focus on what's really important: your cargo.

Intermodal Storage Facilities (effective August 17, 2015)

Group 1 (24 hours free time; $150 storage charge per day)

  • Chicago (Cicero), IL
  • Chicago (Corwith), IL
  • Chicago (Willow Springs), IL
  • Los Angeles, CA
  • Phoenix, AZ
  • Portland, OR
  • San Bernardino, CA 
  • South Seattle, WA 
  • Stockton, CA
  • St. Louis, MO

Group 2 (48 hours free time; $150 storage charge per day)

  • Alliance, TX
  • Albuquerque, NM
  • Atlanta (Fairburn), GA
  • Denver, CO
  • El Paso, TX
  • Houston, TX
  • Logistics Park Chicago, IL
  • Logistics Park Kansas City, KS 
  • Memphis, TN
  • New Orleans, LA
  • Oakland International Gateway, CA
  • Omaha, NE
  • Seattle, WA
  • Spokane, WA 
  • St. Paul, MN

If notification occurs after 5p.m., the day of notification is the following day. Storage charges begin accruing the first 12:01 a.m. after free time has expired.

Other Resources

See the Rules and Charges for Intermodal Storage section in the Intermodal Rules and Policies Guide.

Billing

All storage charges must be paid on equipment before it leaves BNSF property. Charges can be paid through BNSF Storage Web tool (a secured www.BNSF.com application) by either credit card or guarantee. Cash, cashiers or certified checks are not accepted at the gate. Any billing issues can be filed on-line through BNSF's Storage or Account Status Web tool. To access the tool, log into the Customer Portal.

Contacts

Contact BNSF to learn more about demurrage, storage and extended services.

Call us at 888-428-2673, Option 3, 3, 3

E-mail: