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Product Stewardship

element As a service provider, BNSF does not have a product to manage; however, we do work with a number of companies in the transport of products and should extend our knowledge to these companies. BNSF will use Product Stewardship to identify all areas that impact the movement of a railcar and work on methods to improve the safety of the entire transportation cycle. These areas include receiving proper billing, Electronic Data Interchange, helping customers load and secure cars, adherence to trip plan, and interaction with connecting railroads or other transportation modes.

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REPORT EMERGENCIES


CALL 800-832-5452

To report a vehicle stalled on a crossing or to report false activation of crossing gates and lights, call 800-832-5452 immediately.Crossing signal


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