Contact Us

At BNSF, we are committed to providing you the information you need to make informed transportation decisions. If you would like more information on any of the subjects contained in this section, please feel free to contact us.


Call 817-352-3606

Please use our Contact Us form. Use of this form will help us to direct your inquiry to the right person and track the progress of our response.

Or, a list of regional community relations contacts is available here.

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Name Contact Location

Assistant Vice President, Community Affairs
Tel: 817-352-2325
Fax: 817-352-2392

Director, Public Affairs
Tel: 817-867-6427
Fax: 817-352-7925
Alabama, Arkansas, Louisiana, Mississippi, Tennessee, Texas

Director, Tribal Relations
Tel: 817-867-0847
Fax: 817-352-7925

Director, Public Affairs
Tel: 909-386-4140
Fax: 909-386-4170
Arizona, California

Director, Public Affairs
Tel: 406-256-4217
Fax: 406-256-4093
Montana, Wyoming

Director, Public Affairs
Tel: 763-782-3212
Fax: 763-782-3432
Manitoba, Minnesota, North Dakota, South Dakota, Wisconsin

Director, Public Affairs
Tel: 206-625-6220
Fax: 206-625-6652
British Columbia, Idaho, Oregon, Washington

Director, Public Affairs
Tel: 303-480-6219
Fax: 303-480-6442
Colorado, Nevada, New Mexico, Oklahoma, Utah

Director, Public Affairs
Tel: 206-625-6232
Fax: 206-625-6652
Oregon, Washington

Director, Public Affairs
Tel: 817-867-6369
Fax: 817-352-7925
Illinois, Iowa, Kansas, Kentucky, Missouri, Nebraska

Name Contact
Emergencies 1-800-832-5452 option 1
Report Trespassers or Criminal Activity 1-800-832-5452 option 3
Make an Anonymous Report 1-800-832-5452 option 4
Supply Chain Security 1-800-507-9227

BNSF Police Team

Name Title
Chief of Police
Director, Training and Development
Chief Special Agent, Southeast Corridor: Alabama, Arkansas, Georgia, Kansas, Louisiana, Missouri, Mississippi, Oklahoma, Tennessee, Texas
Chief Special Agent, Northeast Corridor: Iowa, Illinois, Michigan, Minnesota, Wisconsin
Chief Special Agent, Northwest Corridor: Canada, Colorado, Idaho, Montana, Nebraska, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming
Chief Special Agent, Southwest Corridor: Arizona, California, New Mexico, Nevada
Chief Special Agent, Special Investigations Team
Name Contact
Chicago Suburban Service (Metra) Tel: 312-322-6777
Visit Metra website for schedules and other information
Metro Transit (Minneapolis) Tel: 612-373-3333, option 3
Visit Metro Transit for more information
Sounder Transit (Seattle) Tel: 206-398-5000

BNSF state and federal government affairs teams work to educate and inform public policymakers at local, state, and federal levels. Our focus is primarily on legislative and regulatory matters, but we also work with communities to seek solutions of mutual interest.

Government Affairs Map


Name Contact Location

AVP State Govt. Affairs
Tel: 817-352-2296
Fax: 817-352-2392
2500 Lou Menk Dr.
Ft. Worth, TX 76131

P.O. Box 961039
Ft. Worth, TX 76161-0039

Manager, State Govt. Affairs
Tel: 817-352-2326
Fax: 817-352-2392

Legislative Analyst
Tel: 817-352-2356
Fax: 817-352-2392

Geographical Areas

  Area Name Contact Location
1 New Mexico, Oklahoma, Texas
Exec. Director, State Govt. Affairs
Tel: 512-473-2823
Fax: 512-473-8570
1001 Congress Ave., Ste. 450 Austin, TX 78701
2 Alabama, Arkansas, Louisiana, Mississippi, Tennessee
Exec. Director, State Govt. Affairs
Tel: 901-433-5040
Fax: 901-433-5168
5280 East Shelby Drive Memphis, TN  38118
3 Arizona, Colorado, Utah, Wyoming
Exec. Director, State Govt. Affairs
Tel: 303-480-7406
Fax: 303-480-7407
P.O. Box 630317 Littleton, CO 80163-0137
4 California, Nevada
Exec. Director, State Govt. Affairs
Tel: 209-460-6228 1215 K St., Ste. 1715, Sacramento, CA 95814
5 Community Issues for So. California
Regional AVP, State Govt. Affairs
Tel: 323-267-4041 One World Trade Center, Ste. 1680 Long Beach, CA 90831

Director, State Govt. Affairs
Tel: 323-267-4131
6 Idaho, Montana
Exec. Director, State Govt. Affairs
Tel: 406-256-4047
Fax: 406-449-8610
800 North Last Chance Gulch, Suite 101 Helena, MT 59601
7 Illinois, Iowa, Kentucky, Wisconsin
Regional AVP, State Govt. Affairs
Tel: 312-850-5678
Fax: 312-850-5677
547 W. Jackson Blvd., Ste. 1509 Chicago, IL 60661

Exec. Director, State Govt. Affairs
8 Kansas, Missouri, Nebraska
Exec. Director, State Govt. Affairs
Tel: 913-551-4202
Fax: 913-551-4988
4515 Kansas Avenue Kansas City, KS
9 Minnesota, North Dakota, South Dakota
Regional AVP, State Govt. Affairs
Tel: 651-298-2458 180 East 5th Street, Suite 350
St. Paul, MN 55101

Exec. Director, State Govt. Affairs
10 Oregon, Washington, BC
Regional AVP, State Govt. Affairs
Tel: 206-625-6135
Fax: 206-625-6125
2454 Occidental Ave. So., Bldg. 1A Seattle, WA 98134

Washington, DC

Vice President, Govt. Affairs
Tel: 202-347-8662
Fax: 202-347-8675
500 New Jersey Ave.,
NW, Ste. 550
Washington, DC 20001

AVP, Federal Govt. Affairs
Tel: 202-347-8662
Fax: 202-347-8675

General Director, Federal Govt. Affairs
Tel: 202-347-8671
Fax: 202-347-8675

Director Federal Govt. Affairs
Tel: 202-347-8704
Fax: 202-347-8675

Manager, Federal Government Affairs
Treasurer, BNSF RailPAC
Tel: 202-347-8662
Fax: 202-347-8675

Federal Gov't Affairs Specialist
Tel: 202-347-8703
Fax: 202-347-8675

dokLand Revenue Management

BNSF's Real Estate professionals are responsible for management of one of the company's largest assets, land. Assuring an appropriate return for the use or disposition of land, this group oversees land sales, leases, permits and other revenue generating land transactions. In addition they oversee a number of outsource providers, including Jones Lang LaSalle Brokerage, Inc., to facilitate preparation and execution of agreements and negotiation of terms to a mutually acceptable resolution.

Contact brokerage

Need a Permit?

If you have questions about gaining access to BNSF property, visit our Property Permits & Licenses page.

  Name Contact Location
  Tel: 206-625-6081 Idaho, Oregon, Washington
  Tel: 909-386-4596 California
  Tel: 480-678-2573 Arizona, New Mexico
  Tel: 701-667-7426 Montana
  Tel: 480-678-2573 Colorado, Nevada, Utah, Wyoming
  Tel: 701-667-7426 Minnesota, North Dakota, South Dakota
  Tel: 913-551-4657 Iowa, Kansas, Missouri, Nebraska
  Tel: 817-867-0872 North Texas, Oklahoma
  Tel: 817-867-0763 South Texas
  Tel: 312-850-5672 Illinois, Kentucky, Wisconsin
  Tel: 817-867-6837 Alabama, Arkansas, Louisiana, Mississippi, Tennessee

Dedicated Train Site Contacts

Area Name Contact
Unit Train Ag North Tel: 817-867-6837
Unit Train Ag South Tel: 817-867-0872
Coal Dedicated Train Sites Tel: 817-867-0763
Pipe, Sand, and Origin Crude Tel: 913-551-4353
Destination Crude Tel: 480-678-2573
Tel: 913-551-4657
Bakken Crude Dedicated Train Sites Tel: 701-667-7426

Fort Worth Economic Development Office

2650 Lou Menk Drive, MOB-2
Fort Worth, TX 76131-2830

Billings Economic Development Office

1555 Campus Way
Billings, MT 59102

Bismarck Economic Development Office

400 E Broadway Avenue, Suite 517
Bismarck, ND 58501

Chicago Economic Development Office

547 West Jackson Blvd., Suite 1509
Chicago, IL 60661

Phoenix Economic Development Office

1616 N. Litchfield Rd., Suite 210
Goodyear, AZ 85338

San Bernardino Economic Development Office

740 E. Carnegie Drive
San Bernardino, CA 92408

Seattle Economic Development Office

2454 Occidental Ave. South, Suite 1-A
Seattle, WA 98134


CALL 800-832-5452

To report a vehicle stalled on a crossing or to report false activation of crossing gates and lights, call 800-832-5452 immediately.Crossing signal

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