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BNSF's secure customer website enables shipment tracking, bill payment, and more...


At BNSF, we are committed to providing you the information you need to make informed transportation decisions. If you would like more information on any of the subject contained in this section, please feel free to contact us.

Community Contacts

For local community issues or concerns regarding BNSF Railway operations

Government Affairs Contacts

For contacts for Federal, State and Local officials and agencies.

Safety and Security Contacts

To report emergencies, grade crossing signal and gate malfunctions or anonymous crime tips.

BNSF Environmental Information

For questions concerning BNSF's environmental initiatives, please contact the BNSF Environmental Protection Group in Topeka, KS at 800-308-7513.
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