BNSF Automotive: 2020 Thanksgiving Operating Plan

Date
Nov 5, 2020

TRAIN SERVICE
BNSF’s Automotive 2020 Thanksgiving operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes. This year, BNSF will observe the Thanksgiving holiday on Thursday, November 26 and Friday, November 27.

BNSF will operate automotive trains over the Thanksgiving holiday and our automotive facilities will remain fully-staffed. Connecting carriers who have reduced operations for the holidays may cause delays on interline traffic. As a result, shipments from Wednesday, November 25, through Monday, November 30, may experience delays of up to 48 hours.

AUTOMOTIVE FACILITY OPERATIONS
BNSF would like to remind our customers during this holiday period that our facilities' operations will continue 24/7. As always, we appreciate your help in keeping our facilities fluid.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673.

Customer Support will maintain a limited staff on Thanksgiving Day and Friday, November 27. Normal coverage will resume on Saturday, November 28.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.