BNSF Intermodal: 2020 Thanksgiving Operating Plan

Date
Nov 5, 2020

TRAIN SERVICE
BNSF’s Intermodal 2020 Thanksgiving operating plan will remain focused on meeting customers’ expectations while matching operations to any reductions in traffic volumes. This year, BNSF will observe the Thanksgiving holiday on Thursday, November 26 and Friday, November 27.

BNSF will continue to operate Intermodal trains over the Thanksgiving holiday and a majority of our Intermodal facilities will maintain regular hours of operation. However, we anticipate that some shipments from Tuesday, November 24 through Monday, November 30 may experience delays of up to 48 hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for all hub hours during the holiday period.

CUSTOMER SUPPORT
For interactive tracking 365 days a year, please use BNSF’s Tracking tool by logging in with your user name and password and selecting Track Your Shipment. For service issues, please call 888-428-2673.

Customer Support will maintain a limited staff on Thanksgiving Day and Friday, November 27. Normal coverage will resume on Saturday, November 28.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.