Video Update: BNSF COVID-19 Response

BNSF continues to maintain normal operations as America and the world address the coronavirus (COVID-19) pandemic. Our dedicated BNSF employees are working hard to deliver strong, consistent service performance and maintain critical supply chains.

Please take a moment to watch this video on the status of our network and how our operating teams have responded to this challenging environment.

As impacts from the COVID-19 situation affect your business, please communicate any service issues or changes in your freight transportation needs with us as quickly as possible. If your facility has suspended operations, either fully or partially, submit your information through the online form. Our BNSF Customer Support team and sales representatives are ready to help.

For more information, please visit our Coronavirus COVID-19 Response webpage.

Thank you for your business. We will continue to provide additional updates as developments occur.