Contact Us

Provider Contact
Health Insurance
United Healthcare
(Vendor and Plan administrator)
Tel: 800-842-5252 or https://www.yourtracktohealth.com
Fax: 248-733-6080
Express Scripts
(Prescription Coverage)
Tel: 800-842-0070
Metropolitan Life Insurance Tel: 800-310-7770, Option 1
Employee Assistance Program (EAP)
BNSF EAP Tel: 800-383-2327
Other useful numbers
BNSF Benefits Helpline
Tel: 817-352-1258 or BenefitsScheduled@bnsf.com
BNSF Payroll Hotline Tel: 800-274-6739
BNSF Personnel Records Tel: 817-352-0900
Vanguard 401(k) Tel: 800-523-1188, Plan Number 092106
Amtrak Passes
(If eligible)
Tel: 817-352-4983
Railroad Retirement Board Tel: 877-772-5772


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